Forum Discussion

azz09's avatar
azz09
Channel Surfer
2 years ago
Solved

Netflix content cannot be added to Roku Save List

Hi, when will this feature be available? 

Can you share more info like if it is on the development / new feature list or plan? 

It's such a great feature to view all your saved shows and not having Netflix makes it almost unusable, depending on how much you use Netflix.

Thank you

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Thank you for posting here in the Roku Community, azz09.

    Please be advised that the Netflix app is an independent app on the Roku streaming platform. It may be possible that they have their own features inside their app that hinder it from showing their content on your save list. 

    No worries. You can always reach out to Netflix directly for further clarification and assistance. You can also contact them by phone at 1-888-291-6917 or by email: CS@Netflix.Shop.

    Aside from this, let us know if there's anything else we can be of assistance with, and we'd be more than happy to continue doing so.

    Best regards,
    Carly

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Thank you for posting here in the Roku Community, azz09.

    Please be advised that the Netflix app is an independent app on the Roku streaming platform. It may be possible that they have their own features inside their app that hinder it from showing their content on your save list. 

    No worries. You can always reach out to Netflix directly for further clarification and assistance. You can also contact them by phone at 1-888-291-6917 or by email: CS@Netflix.Shop.

    Aside from this, let us know if there's anything else we can be of assistance with, and we'd be more than happy to continue doing so.

    Best regards,
    Carly

    • azz09's avatar
      azz09
      Channel Surfer
      2 years ago

      Thank you, yes I know how Netflix and Roku work and that they are separate companies/services. 

      So if I read between the lines here - Roku does not enable anything for each streaming service, it's a global feature or API on Roku that streaming services either work with or do not. 

      Bummer either way, just wish Roku cared enough to work with Netflix on this and get it working. 

      Thank you

       

      • RokuJechealR's avatar
        RokuJechealR
        Retired Moderator
        2 years ago

        Hi azz09,

        Thanks for keeping us updated here in the Roku Community!

        We appreciate you sharing your thoughts and value your feedback as our valued customer. We will forward your valuable feedback to the concerned team.

        Don't hesitate to let us know if you have any questions or additional feedback.

        All the best,

        Chel