Thanks for keeping us posted, Brynks!
We appreciate the troubleshooting steps you have taken so far and would like to gather more information about this problem you had.
Can you please provide the following details below?
We look forward to hearing from you soon and gathering your details.
Thanks,
The Roku Community Team
TLC Roku TV
The connection is excellent
Connecting to hotspot, then connecting back to WiFi only makes YouTube work. Nothing else.
Thanks for the follow-up, Brynks!
We appreciate the details you have provided, and we'd like to get additional information about this problem you have.
Can you please provide the following information below?
We'll wait for your response.
Thanks,
The Roku Community Team
A video clip of what? There nothing to see, apps don’t load like I stated before, the time on my tv is usually always off regardless if it’s on manual or automatic, and the times that it isn’t, it makes no difference. Netflix and Disney plus are the only two apps that work without fail or having to do anything special.
YouTube can be temporarily fixed by joining my hotspot, opening YouTube, going back out and reconnecting to my WiFi, until it decides it doesn’t want to work again.
Prime Video gives me two ways to sign in but I get a failed to generate code everytime. Sometimes before it goes to the two ways to sign in screen it tells me my device time is wrong.
Max will continuously load but sometimes it will let me browse the video selection but it will never let me play any of it regardless if I connect to my hotspot and then connect back to my wifi or if I’m just on WiFi.
This is a Roku problem due to the fact that these apps and websites can work on mobile devices and anything but a Roku Tv product.
