Forum Discussion

thebryanwillett's avatar
thebryanwillett
Newbie
2 years ago
Solved

NESN 360 Won't Load Beyond Landing Page

Just logged into the NESN 360 app, and it will not load the usual landing page. It was fine Tuesday night when I watched the Bruins game. Got home from work and the attached image is all I'm getting. Doesn't appear to have been an update. Mobile version of the app on my phone works fine.

 

Help?

 

app playback
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi Community users!

    Thanks for reaching us here in the Roku Community!

    We appreciate you for flagging this playback issue with the NESN 360 channel on your Roku devices.

    We suggest taking a closer look at some troubleshooting provided by our support page here: How to resolve a channel playback issue.

    Or if this has been done and the issue still exists, we'd suggest reporting this to the channel support team for further assistance. Most of the channels on Roku are handled directly by the channel providers themselves.

    You can contact them here: NESN 360

    Thanks,
    Rey

5 Replies

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi Community users!

        Thanks for reaching us here in the Roku Community!

        We appreciate you for flagging this playback issue with the NESN 360 channel on your Roku devices.

        We suggest taking a closer look at some troubleshooting provided by our support page here: How to resolve a channel playback issue.

        Or if this has been done and the issue still exists, we'd suggest reporting this to the channel support team for further assistance. Most of the channels on Roku are handled directly by the channel providers themselves.

        You can contact them here: NESN 360

        Thanks,
        Rey