Forum Discussion

GingerGrl86's avatar
GingerGrl86
Newbie
2 years ago
Solved

Neighbor is casting to my Roku.

I just started having this same issue with 2/3 roku TV's in my house.... praying it doesn't happen in my kids room TV! Got woken up at 430a with it going off to neighbor's Spotify.... it's out of hand and honestly doesn't make owning TV's feel that safe anymore. 

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi GingerGrl86 

    We appreciate your post and welcome to the Roku Community.

    We're sorry to hear about this experience, and we would like to gather more details as well as provide options for you. Do you see any prompts or devices that try to connect to your Roku TVs? Also, kindly be informed that casting or screen mirroring can only be connected when both the device and Roku TV are on the same network.

    In the meantime, you can manage the accessibility of the screen mirroring to your Roku TV. You can define how an incoming screen mirroring request is handled by changing the screen mirroring mode on your Roku device. You can also remove a device that was added to the list of ‘Allowed devices’ or ‘Blocked devices’. Follow the instructions below:

    1. Press Home  on your Roku remote
    2. Select Settings
    3. Select System
    4. Select Screen mirroring
    5. After you open the screen mirroring settings, choose a setting to adjust.
    6. Screen mirroring mode – Select one of the choices to define how an incoming screen mirroring request is handled.
    7. Screen mirroring devices – Select a device in the list of ‘Allowed devices’ or ‘Blocked devices’ and choose to remove it. It is expected that either list will be empty if ‘Always accept’ or ‘Always ignore’ has never been selected from the screen mirroring prompt.

    Keep us posted.

    All the best,
    Kash

7 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    2 years ago

    GingerGrl86 

    An individual can only cast to/use your Roku device via a mobile app/laptop, etc. if on the same network as you.  Change your Network Name (SSID) and password of your Wireless Network (Wifi password).

    -----

    RokuTakashi 

    Why was this posting given its own thread/moved from an existing thread?  Since this user was having "the same issue", perhaps it would provide better context to know what this same issue was and what previous suggestions (if any) were offered so as to avoid repeating/duplicating said suggestions.

    It is of little benefit to have multiple issues of the same problem cluttering the forum rather than a consolidated thread.

    • Strega2's avatar
      Strega2
      Roku Guru
      2 years ago

      I agree that splitting off so many posts into new threads starting with something like “I have the same problem” is making it harder to guess what the problem might be.

      • Meg08's avatar
        Meg08
        Newbie
        2 years ago

        For months now I have the same issue. My neighbor uses my WiFi I've changed mirroring to off, turn off control by mobile app. Set my SSDD TO PRIVATE MANY TIMES. MANY FACTOR RESETS DONE. AS TO DATE 3/24/2024 STILL ON MY ROKU PLEASE HELP ME GET THEM OFF! I

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi GingerGrl86 

    We appreciate your post and welcome to the Roku Community.

    We're sorry to hear about this experience, and we would like to gather more details as well as provide options for you. Do you see any prompts or devices that try to connect to your Roku TVs? Also, kindly be informed that casting or screen mirroring can only be connected when both the device and Roku TV are on the same network.

    In the meantime, you can manage the accessibility of the screen mirroring to your Roku TV. You can define how an incoming screen mirroring request is handled by changing the screen mirroring mode on your Roku device. You can also remove a device that was added to the list of ‘Allowed devices’ or ‘Blocked devices’. Follow the instructions below:

    1. Press Home  on your Roku remote
    2. Select Settings
    3. Select System
    4. Select Screen mirroring
    5. After you open the screen mirroring settings, choose a setting to adjust.
    6. Screen mirroring mode – Select one of the choices to define how an incoming screen mirroring request is handled.
    7. Screen mirroring devices – Select a device in the list of ‘Allowed devices’ or ‘Blocked devices’ and choose to remove it. It is expected that either list will be empty if ‘Always accept’ or ‘Always ignore’ has never been selected from the screen mirroring prompt.

    Keep us posted.

    All the best,
    Kash