NBC channel: How to fix 'CloudpathError' on Roku

I’m having this problem too. I basically only watch MSNBC in the NBC app so I’m not sure if it would happen on the other channels. I get 2 cloudpath errors, one is cloudpath authorizationNIP and the other is cloudpath and something about parental controls? I don’t have any sort of parental controls set for NBC or the Roku at all. You have to say “ok” and then it takes me to the live channel guide. Sometimes it works if I click the show but I usually have to go all the way out and to something like Netflix and then go back to the NBC app and try again. It always happens at 8:00 for the Chris Hayes show and I end up missing the 1st 5 minutes. Very frustrating!!