this error happened back in 2023 and Roku took seven months to fix it. It’s ridiculous that I cannot watch my local baseball or basketball games on the app when I’m paying for it on my cable channel. Roku needs to fix this!
I’m also including some links to the previous tickets
I can’t believe two years later I’m back here again with the same ridiculous error. Roku, you need to fix this quicker than seven months like last time. I am unable to play local live content on my Roku device. Yes it’s updated. Yes I have tried deleting the app and restarting the app. This is the same error code that was happening back in 2023! I can watch other live content, but not my athletics or King’s games. This is ridiculous. You need to fix this. I’m going to include as much information as I can below.
also including a link to the thread from 2023 when it was finally resolved. Somebody fixed this!
Also, your drop-down wouldn’t let me pick the right Roku device
CloudpathErrorRetransUserMVPDBlacklisted
Your Device: Roku Premiere
Device OS: 14.1.4-7709
Device Model #: 3920X
Support ID: 3976865433
Model 3920X - Roku Premiere
Serial number YHOOGA512359
Software version 14.1
Uptime 51 days 2 hours 58 minutes
Roku support roku.com/support
Device ID K450DG512359
Software version: 14.1.4
Build: 7709
