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Yep. That worked. Have to restart roku before clean install. Thanks
None of these things worked for me - I uninstalled, rebooted, reinstalled. I logged out of the app, back in, etc. I called support, not expecting them to help me - but they actually did.
When you are seeing the all blank (black) screen if you hit the up arrow twice, or the enter button twice the game might start playing. I believe there is a menu screen that is actually there, but not visible and if you hit the right sequence of buttons on the roku remote - it will play the game. I got it to play, but it played the game from the beginning instead of live - so I had to fast forward. I hope this helps someone!
- HappyFish3 years agoNewbie
Try to update the software (in Roku settings) for the Roku device (not NBA app) if it is not done. I had a similar problem today and was finally resolved with the Roku software update. Good luck.