NBA app - new update is not working
The new NBA app is terrible, here are the current issues: 1. Crashes unexpectedly, it does this every 10-15 minutes while watching live or replayed games 2. the ‘Hide Scores’ option only doesn’t...
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I did the same thing and now every freaking game is condensed down to 5-10 minutes. I don't want to watch games condensed to 10 minutes. This is ridiculous.
Hello Truthertina
Thanks for reaching out here in the Community!
If removing the channel and adding it back after you've restarted the device does not resolve the channel issue, I'd recommend reaching out to channel support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.
Regards,
Karla
