Forum Discussion
my weather channel keeps on crashing when i click on weather gone viral or any diffrent show that i watched in the past. is there any fix?
- Anonymous3 years ago
Thank you for the inquiry!
Does the issue only occur on the Weather channel across other channels installed on your Roku device?
Have you tried removing the affected Weather channel and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.
For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.
Let us know if there's any difference after.
Warm Regards,
Lianna- kartersolomon3 years agoReel Rookie
i tried all but it wont let me watch my recently watched shows
- Anonymous3 years ago
Thanks for keeping in touch!
Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the Weather channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting Weather channel Support to report the issue and get help.
Thank you for your understanding.
Warm Regards,
Lianna