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maryjean50's avatar
11 months ago
Solved

My Ultra is overheating. I did the suggestions from other posts. It been out in the open not closed

My Ultra is overheating. I did the suggestions from other posts. It been out in the open not closed up. I put it on a little stand where air can get under and around it. Still get overheated. I guess I'll have to buy a smoke detector and place it next to it.

  • Hi @maryjean50, thank you for your post in the Roku Community!

     

    We appreciate you bringing this overheating issue on your Roku Ultra to our attention. Please be advised that you will receive an email from us for further assistance. We look forward to your reply.

     

    Thanks,

    Jharra

     

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Hi @maryjean50, thank you for your post in the Roku Community!

     

    We appreciate you bringing this overheating issue on your Roku Ultra to our attention. Please be advised that you will receive an email from us for further assistance. We look forward to your reply.

     

    Thanks,

    Jharra