Forum Discussion

escottx's avatar
escottx
Newbie
4 months ago

My tv keeps randomly switching to Netflix

My last Roku TV did the same thing and I just assumed it was the TV so I bought another one. And this new one does it too--had it for about 2 years. 

Just because there aren't a lot of people complaining about the issue on THIS site does not mean the problem isn't affecting a lot of people.

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, escottx 

    Thanks for posting, and welcome to the Roku Community.

    I understand the issue you have encountered with your Roku device where it randomly switches to Netflix, and I'm here to help.

    I recommend you perform a troubleshooting step to resolve the issue. Follow the steps below:

    System Restart
     
    1. Go to Settings
    2. Select System
    3. Select Power
    4. Select System Restart
    5. Select Restart

    Once this has been performed, check to see if you notice any improvements.

    Keep us posted on what you find out.

    Thanks,
    The Roku Channel.