After speaking to more and more of my friends we began to piece together that those that have the same internet provider as us were having issues with Netflix too. So we called our provider, WeLink, and they stated that they were aware of the problem and many many customers were experiencing the same issue. So looks to be a provider issue… that just oddly enough occurred at the exact moment this RUM micro site same up. So weird. Still no luck getting Netflix to work properly but we may be one step closer. I really hope it’s resolved soon. 🤞
Now in July 2022…
I am in NC and have Spectrum. Netflix stopped working on my Roku devices and tvs 2 days ago. Have done ALL the troubleshooting steps SEVERAL times. Have contacted my ISP and Roku and Philips support. Nothing! Netflix won’t load. All other streaming apps still work. ???
Hello pammc
We're here to help!
Could you tell us specifically what happens when you launch the Netflix channel? Please provide us as well the troubleshooting you've done so we know what steps we should take next.
With more information, we can assist you further.
All the best,
Kariza
I have a similar problem with a 4630X. The Netflix logo comes up on the screen but does not open. Sometimes when I leave it for an hour plus it opens. Other days it opens immediately. I have also gotten multiple error messages from Roku. That has not happened recently. Do I need to replace it with a new model?
