Forum Discussion

abquail's avatar
abquail
Newbie
5 months ago

My menu on Roku shows 3 separate "apps" for Paramount+ 2 of the 3 will open up as normal...

the 3rd one asks for account information.  NOT ONE when highlighted and the * button pushed will give me a "remove app" option. If I turn off the auto-pay option on any of the 3...all cancel!  Advice given me from Roku support = "oh, just ignore the other two"...well I don't want that. Next given = Cancel all three and renew when all are canceled.  Yea, but I cannot get rid of the 3 apps on my menu.  any advice?

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    5 months ago

    Try removing the ones you don't want using the mobile app on a phone - search for Paramount and hopefully there will be an option to remove it/them.  Keep in mind that removing an app doesn't cancel any subscription.

    If that doesn't work, I'd probably just move them to the last apps on the Home Screen and ignore them.

    Roku Mobile App - Free for iOS® or Android™ | Roku

    If you do cancel/stop the auto-renew, you won't get the option to remove them until the current subscription period expires since you still get access until that time.