Forum Discussion

Rhondasmith's avatar
Rhondasmith
Reel Rookie
2 years ago

My local CBS stream keeps flashing to black on Paramount+

I watch CBS on Paramount+. My screen keeps flashing to black while the audio is fine. This only happen on my local CBS channel. No other P+ show/movie is affected. Please help! 

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert

      Rhondasmith-

      If by flashing to black you mean a screen disruption that lasts for a short duration, just a second or two, here is the only thing I can think of that causes it:

      Under "Settings > System > Advanced system Settings > Advanced display settings" does your Roku have an "Auto-adjust display refresh rate" item? If you don't have this setting, don't bother to read the rest of this post.

      If this is enabled, the Roku circuitry sends the signal output at the refresh rate used by the original source material, commonly 24 fps (frames per second), 25 fps, 30 fps, 50 fps, or 60 fps. Every time the source refresh rate changes, the TV must adjust its display to accommodate the new rate, which on many sets results in a short blackout or other display disruption that some find objectionable.

      This can happen when starting/stopping new programs, when going in/out/between commercial, or any other time the refresh rate changes.

      If "Auto-adjust display refresh rate" is set OFF, the Roku converts and sends everything at 60 fps so the TV doesn't have to adjust on the fly and you don't get those frame rate transition disruptions.

      The tradeoff here is that, non-60 fps sources may not appear as smooth without a Roku refresh rate adjustment, depending on whether your Roku or your TV does a better job of refresh rate conversion. You have to decide whether this change is worth it to you.

       

      • Rhondasmith's avatar
        Rhondasmith
        Reel Rookie

        Thanks you for the responses to my question. The solution was so simple and I found it by accident. All it took to fix the problem was to search for the channel from within the Paramount+ app and not on the Roku home page. No more flashes to black. Thank you again!