My full screen is a pink shade .
I have experienced the same issue (pink screen) using both my Roku 4K Ultra and my newer Roku 4K streaming stick. I use the streaming stick on multiple TV's as we travel around - right now it is cre...
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Still no remedy months later. Tv was fine last night now its a pinkish purple shade in every channel once a show begins to play but it’s normal navigating various apps. Only happens on playback
Hi Kokowu,
Thanks for posting here in the Roku Community!
We apologize for any inconvenience this may have caused with the playback issue. That's not what we aim for. Have you tried to remove and reinstall the affected channel? In some cases, that resolves the issue. Make sure to restart your Roku device before adding the channel back in to ensure the process is successful. Here are the steps that you can follow:
- Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
- Note: If you remove a subscription channel billed to your Roku account, you must cancel the subscription before seeing the Remove Channel option. For help identifying this type of subscription channel, read the detailed article about removing a channel.
- Restart your Roku device: If reaching the power cord to unplug your Roku device is inconvenient, you can restart the device from the settings menu. Go to Settings > System > Power > System Restart > Restart. (If you do not see a Power submenu, skip to the next step.).
- Reinstall the channel. After your Roku device restarts, visit the Roku Channel Store and add the channel again.
- Note: If you add a subscription channel billed to your Roku account, you must re-subscribe.
For more references on how to troubleshoot any channel playback issues, you can visit our Support page.
Please keep us posted regarding the behavior you are experiencing, and we will be more than happy to continue assisting you further.
All the best,
Chel
