Forum Discussion
I did that it did not help, is there anything else I can do?
As indicated by RokuNimfa-C, after removing a channel, best practice is to restart** your Roku to clear its memory cache before reinstalling the channel. Without the restart you may not get a clean reinstall. Did you do this? People often overlook this in the instructions.
Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System > Power or under Settings > System. If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.
**On a Roku TV with "Fast Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart. Use the methods above.
After this you should have a clean installation of the current version of the channel app. If the problem persists, you should contact Frndly, as they created, provided to Roku, and maintain the app. Roku just provides the platform on which it runs.
- scapegoat3 years agoNewbie
This is a WIDE SPREAD problem, myself and 3 others have the same problem. Frndly app won't let you play anything recorded without locking up sceen..... jumped through all their hoops they want and play blame on each other. but we sit with the problem that is on their end. I guess just cancelling subscriptions would be the easiest way to solve it