Forum Discussion

RyanMillsonater's avatar
RyanMillsonater
Newbie
2 years ago

My beach body App Subscription shows on Roku but not on beachbody

I subscribed to beach body and it shows my subscription on Roku. However, I can’t watch any of the videos because they are locked. It just prompts me to subscribe & when I hit subscribe it says I’m a...
Davidmaillet's avatar
Davidmaillet
Newbie
10 months ago

Did tou ever get this foxed? I’m having the same problem

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    10 months ago

    HI Davidmaillet,

    Thanks for the first post to the Roku Community!

    We need more details to learn more about your trouble with the Beach Body channel and assist you further.

    • When did you notice the issue start?
    • Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
    • Are you receiving error messages or codes when accessing the channel?
    • How did you subscribe to Beach Body? Directly with Beach Body? Through Roku? Through some other service (Amazon, Sling, Google, etc.)?
    • How are you attempting to access your Beach Body? On the dedicated Beach Body channel app? Through the Roku Channel?

    With more detailed information, we'll be able to assist you further.

    All the best,
    Chel