Forum Discussion

PFamily's avatar
PFamily
Newbie
5 months ago

Multiple channels screen issue going black

Why do I constantly have to do this, every couple of days. It also impacts the "channels" on Peacock and when on Max when a show is ending and the screen shrinks.

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hey there! PFamily Welcome to the Roku Community!

    You mentioned issues with both Peacock and Max channels. To help us troubleshoot:

    • When did the issues start?
    • What specific issues are you experiencing? (e.g., buffering, loading errors, audio/video problems, etc.)
    • Are these issues happening with specific content or on both channels in general?
    • Have you tried restarting your Roku device and router?
    • If possible, please send us any error messages, screenshots, or a short video of the issue.

    Thanks,

    The Roku Community Team