Hi AbsolutGnrdZer0,
Welcome, and thanks for your first post in the Roku Community!
We're sorry for the inconvenience that it has caused. This is not what we aim for. It is important to keep in mind that we do not program any apps for our channel partners. They will most likely provide a variety of app bundles tailored to the platform, and the channel partner is solely responsible for managing these apps.
Because there may be some instances in which the particular channel provider demands additional information or facts on the subscribers that we do not have access to, we recommend to our customers that they get in touch with the channel provider directly.
Thanks for your understanding!
All the best,
Chel
