Forum Discussion

Jimmy41's avatar
Jimmy41
Newbie
2 months ago

Moving apps on home page.

When I highlight the app I want to move then hit the * a message comes up saying I do not have internet connection even though I do. I have up to date with updates. I have unplugged the power cable and restarted the Roku with no success. Suggestion?

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    2 months ago

    Thanks for flagging this, Jimmy41!

    Have you also tried rebooting your Router and seeing if there are any changes? If that doesn't work, please let us know so we can explore more troubleshooting options!

    Roku Community Team