Forum Discussion
- renojimCommunity Streaming Expert
You'll probably have to wait until the original term of the subscription expires. You can still use the app until then. You may be able uninstall it using the mobile app. Hold your finger on the icon for a few seconds until a popup menu appears.
I have the same problem. It won't uninstall. And when I try to use it, it gives me an error code that says the Wifi signal is weak, but, the wifi signal is strong
- RokuJechealRRetired Moderator
Hi Dirttrackrocker,
Welcome to the Roku Community!
We're sorry to hear about the experience on a channel you can't uninstall, and we'd like to know more about how we can help.
Are you subscribed to the channel through Roku Pay or directly to the channel provider? In addition, what are the steps to reproduce the issue you are seeing?
With more details, we will be able to assist you further.
All the best,
Chel
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