Forum Discussion

Family8a's avatar
Family8a
Newbie
2 years ago
Solved

Movie not viewing correctly

New Ninja Turtles Mutant Mayhem isn’t viewing properly on paramount plus and on my Roku TV. My other tv (LG) streams it perfect
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Community users!

    We appreciate your post here regarding this issue.

    We recommend directly contacting Paramount+'s support directly and inquiring further about this issue for a fix. Since this issue occurs especially on a content on their channel, the Paramount+ support will be able to address this issue. An update or a workaround on their end will be provided. 

    We hope the best for you.

    Regards,
    Kash

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi Family8a,

Greetings from the Roku Community!

Thanks for reaching out about this content issue you're seeing, and we'd like to take a step here. When you say something isn't viewing correctly, do you see any glitches, or it's incorrect content?

What troubleshooting have you tried so far? Does this issue only occur with this specific content?

Tell us more about this so that we can further look into it.

Thanks,

Rey