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Stevelp's avatar
Stevelp
Streaming Star
9 months ago

Movie "Nightfall" that plays is not as described

   On the ROKU channel, the description of movie named "Nightfall" says it is a sci-fi story where a planet with six suns prepares for its first night.

   What plays is a program (I think called Nightfall) that is sort of a documentary about vampire movies over the past 100 years.

   I can understand how hard it is to keep things straight when different shows have the same title.  ROKU has had this problem with other movies.  One that comes to mind is "Purgatory", but that is covered under other postings.

   Happy trails.

 

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3 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    9 months ago

    Hi, Stevelp.

    Greetings from the Roku Community!

    We appreciate you for bringing this to our attention. Rest assured that we'll coordinate this with the team for review and correction. 

    Furthermore, we would also like to review the movie "Purgatory" you are referring to and it would be great if you could provide us with the year it was produced so we can check. 

    In the meantime, we sincerely apologize for any inconvenience this has caused your streaming. We'll be looking forward to your confirmation.

    Best regards,
    Carly

    • Stevelp's avatar
      Stevelp
      Streaming Star
      9 months ago

      dear RokuCarly

         Thanks for passing on about "Nightfall."

         As for "Purgatory", it was a similar issue; the movie that played did not match the description of the movie.  That was months and months ago.  Water under the bridge.  Part of history.  Long gone.

      Steve

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        9 months ago

        Hi, Stevelp.

        Thanks for letting us know about this. Feel free to reach out anytime you need help or you may create a new post for different concerns. 

        You may also visit our support website for additional troubleshooting resources. In the meantime, we hope you continue to have a Happy Streaming! ğŸ’œ

        Best regards,
        Carly