Forum Discussion

catn2466's avatar
catn2466
Reel Rookie
2 months ago

MOViaplay english subtitles not working

For the price of these tv's, EVERYTHING SHOULD WORK like a charm!

2 Replies

  • Roku Takashi. The second season of Henniing Markel's Wallanders subtitles in English stopping working!!!! Online on my PC is says turning OFF, and setting is correct ON MY TV!!! I guess the tv is trash!!!

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, catn2466​ 

    Welcome!

    Thanks for reaching out. I'd like to help you with the issue you've encountered with English subtitles.

    To help you further, can you please provide the details below:

    • On what specific app is the issue happening?
    • What specific content are you streaming?
    • When did you first notice the issue?

    In the meantime, you can check for related settings and options in this support article at How to Enable Closed Captions

    Keep us posted!

    Thanks,

    Roku Community Team