Most Apps Disappeared After Adding Spotify
I watched TV in the den last night until about 2 am this morning. Everything was OK when I went to bed. My son added Spotify to the Roku Player in his bedroom sometime last night, but it was before...
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- Sorry, I doubt there is one unless it's just a glitch that a restart or software update might clear up.
- Sorry again, not possible. People have asked for something like this for years and it has always fallen on deaf ears.
- Need more information
When your son added Spotify, did he remove a bunch of other apps? You probably know this, but any apps added/removed to one Roku device will be added/removed from all Roku devices linked to the same Roku account. If you ever had another device and gave it away or sold it while it was still linked to your account, someone else could be affecting your installed apps.
I assume the apps have disappeared from both the Ultra and both TVs? If not, perform a "System restart" found under Settings->System->Power on the TV as well as a "Software update" found under Settings->System.
Hey RenoJim, Thanks for responding to my post. I feel you are right about it maybe being a glitch of some sort. I did restart the Den Roku hoping that y=would solve the issue, but it did not. My son is not a kid, he's 23 and pretty savvy about how computer-ey and app-afied things work. I am too, but more so, him than I. He assures me he did not delete any apps when he added Spotify. He knows I like the menu a certain layout/order and doesn't mess with it. He and I are both aware that any changes made on one device effects all other devices on that account globally. Yes, this issue affected all devices that were online at the time. I do not have any other Roku devices that are not in my possession, save for the four Roku TV's that burned in our lake house fire two years ago. I saw all of the remains of the four TVs after the fire and I know no one has taken them out of the dump and gotten them working again, they were completely incinerated except for the frames and mounting harness'.
I don't understand why Roku will not add a simple backup option to the device. They could give the user the option to download it and then the user could store it on his own computer or they could rope off a bit of memory and let users keep one or two backups on their Roku device. I know enough about computers that this is completely doable and really not that difficult to accomplish on future models.
I appreciate you looking at my post and offering what advice you could. Alas, I will have to try to remember what apps I had and reinstall them.
