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MWIENER1's avatar
MWIENER1
Reel Rookie
8 months ago
Solved

MLB TV "Network Error"

Hello. Same problem. My MLB App wont let me delete it. ?  I tried Settings, System, System restart. It seemed to work. Haven't completely checked it for a whole game.  Try it. See what happens. B...
app playback
app support
  • RokuRiamie-D's avatar
    RokuRiamie-D
    2 months ago

    Hello TeachingMachine​

    It seems like you're having an error with your MLB app on your Roku TV. Let's see if this works for you.

    1. Make sure the app is up to date: Highlight the app > Press the star* button > click on Check Updates.
    2. Uninstall and reinstall the app
    3. If the issue continues, try a system restart


    Let us know how it goes!

    Roku Community Team

TeachingMachine's avatar
TeachingMachine
Reel Rookie
2 months ago

I too am having this same issue.  Very frustrating.  About every 10 minutes the MLB app will freeze,  there's a baseball that simply spins around for a minute or so, then the attached message (see photo) comes up.  I have to completely go out of MLB to roku homepage, and then reenter MLB app.   I do NOT get this error when watching MLB on a different TV with a different Roku box, and I also do NOT get this error when watching MLB on my laptop.   I'm 100% sure it's the Roku box.  I have tried powering down the entire system (TV, roku box, internet box), no difference.   Please help, this is really bad.   

 

 

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
2 months ago

Hello TeachingMachine​

It seems like you're having an error with your MLB app on your Roku TV. Let's see if this works for you.

  1. Make sure the app is up to date: Highlight the app > Press the star* button > click on Check Updates.
  2. Uninstall and reinstall the app
  3. If the issue continues, try a system restart


Let us know how it goes!

Roku Community Team

  • TeachingMachine's avatar
    TeachingMachine
    Reel Rookie
    2 months ago

    Hi:   I did each of the steps 1, 2, and 3.   The app WAS up to date.   But I uninstalled and reinstalled it anyway.   And then I did a Roku system restart.   

    And the same problem again surfaced, five minutes into watching MLB after completing these three steps.

    Now what?  Still very frustrated.   

     

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      2 months ago

      TeachingMachine​

      Thanks for the update. We understand how frustrating it can be when things don't work like they used to. We appreciate your efforts in trying the troubleshooting steps.

      Can you please let us know the exact model of your Roku device that's having issues with the MLB app?

      We'll wait for your reply.

      Roku Community Team

      • TeachingMachine's avatar
        TeachingMachine
        Reel Rookie
        2 months ago

        Model number   100002421.