Forum Discussion

Newbie

4 months ago

Solved

MLB comes on and as soon as the inning is over it goes off

MLB comes on and then goes to Network Error

RokuJharra-Q
4 months ago
Hi, bobby53

Thanks for letting us know about the issue with the MLB app on your Roku. We're here to help!

Give this a try: Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.

If you're still experiencing the issue, we recommend contacting the channel provider for further assistance using this link: MLB Support

We hope this helps!

Roku Community Team

4 Replies

RokuJharra-Q
Retired Moderator
4 months ago
Hi, bobby53

Thanks for letting us know about the issue with the MLB app on your Roku. We're here to help!

Give this a try: Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.

If you're still experiencing the issue, we recommend contacting the channel provider for further assistance using this link: MLB Support

We hope this helps!

Roku Community Team
- FMB1
  Newbie
  4 months ago
  I have also had this problem and found that removing/reinstalling the MLB app does not resolve it. I've gone so far as to upgrade to the Roku Ultra and a wired connection, which delays the Network Error prompt... but eventually it locks up as well. I since discovered that the MLB app works on an old Amazon Fire stick I had... which leads me to believe that the problem is between Roku and the MLB app...
  Any new troubleshooting suggestions? Otherwise, I'm ready to ditch Roku entirely!
  - RokuJharra-Q
    Retired Moderator
    4 months ago
    FMB1 Thanks for keeping us posted.
    
    Is this issue isolated to that particular app? If that’s the case, I encourage you to reach out to the app provider for further assistance. You can easily do this by following the link provided here.: MLB Support
    
    Please keep us posted.
    
    Roku Community Team