MLB app will not load and closes
Greetings Community users,
We appreciate you for keeping us posted about this playback issue with the MLB channel. We would recommend checking for additional troubleshooting steps provided by our support page here on how to resolve a channel playback issue.
If, after attempting the suggestions above, you are still unable to play any titles from a single channel while content from other channels plays fine, contact the customer support team for the channel provider to report the issue and get help. Most of the channels on Roku are managed directly by the channel providers themselves.
You can contact them here: MLB.TV | Contact Us.
Let us know if there's anything else we can further assist you.
Regards,
ReyWelcome, and thank you for posting here in the Roku Community, Nance1.
We appreciate you letting us know about the issue you've encountered with accessing the MLB app on your Roku Express 4K+ and Roku Express 4K devices. We'd be happy to provide further information about this.
Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. Since MLB's requirements do not support your Roku device's model, we highly recommend canceling your annual subscription.
If your subscription was purchased via Roku, you may contact one of our live experts from our Account and Billing department. They will be able to further assist you with canceling this subscription. Kindly visit this website for reference: Roku Support | Contact Us
However, if your subscription is directly from MLB, we highly recommend contacting their Support team for further assistance.
We hope this information helps.
Best regards,
Carly
