Forum Discussion

7 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    bach3 

    Thanks for letting us know about this issue. We’d like to look into it more so we can help you out.
     
    Please provide the following information:
     
    • Device info (Settings > System > About)
    • Tracker and GC (Home 5x, Back 5x)
    • Which specific app(s) are affected? (Is this the only app affected?)
    • A picture of the TV screen
    • When did the issue happen?
    Roku Community Team
    • bach3's avatar
      bach3
      Streaming Star

      Happens across the entire device: every app, and the Roku interface. Been happening the past week or so.

      Here is the ESPN app, showing some missing text, and the Issue Report Tracker:

    • bach3's avatar
      bach3
      Streaming Star

      This problem is still occurring. Reseting the Streambar will fix it temporarily, but it keeps returning.

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator

        bach3 Thanks for keeping us posted!

        Just wanted to let you know that we're looking into this issue right now. Thanks for sending over the details; I've shared them with the team.

        We'll keep you in the loop as soon as we have any updates!

        Roku Community Team