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ElyseB's avatar
ElyseB
Reel Rookie
3 years ago

Missing content on a channel

I have been watching the Good Mythical Morning channel for several months now on my Roku device without any issues. For the last few days there is absolutely no content there when I go to the channel. It just says “no information available”. Previously there were dozens and dozens of episodes. I rebooted the device and I even deleted the channel and added it again and I still have the same issue. Can anybody tell me how to fix this? Thanks! 

4 Replies

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    ElyseB 

    It is not just on your device.  I just installed it to test and am seeing the same empty channel.

    The channel/app could just be experiencing some issues at the time.

    In the meantime, you can watch Good Mythical Morning on their Youtube Channel  https://www.youtube.com/user/RhettandLink2

    Otherwise, from their Youtube About page, I guess you can try to contact them and see if they are aware of the issue.

    Follow Mythical:
    TikTok: https://TikTok.com/@mythical
    Instagram: https://instagram.com/mythical
    Facebook: https://facebook.com/mythical
    Twitter: https://twitter.com/mythical
    Website: https://mythical.com

    ----

    Also, looks like channel/app is developed by Future Today Inc http://futuretodayinc.com/ and they have a Contact Us link on their Home page.  Perhaps they can also help.

      • AvsGunnar's avatar
        AvsGunnar
        Community Streaming Expert

        As of April 2023, Mythical Mornings has been added to the Roku Channel Live TV ch. 805 (Mythical 24/7).

  • I'm sorry to hear that you're experiencing issues with the Good Mythical Morning channel on your Roku device. Here are some steps you can try to troubleshoot and potentially fix the problem:

    1. **Check for Channel Updates**: Sometimes, channels require updates to function correctly. Ensure that the Good Mythical Morning channel is up to date. To do this, go to the Roku home screen, navigate to the channel, press the asterisk (*) button on your remote, and select "Check for Updates."

    2. **Clear Cache and Data (if applicable)**: If the channel has a cache or data storage that can be cleared, try doing so. To check if this option is available, go to the channel's settings or options menu.

    3. **Check Your Internet Connection**: Verify that your Roku device is connected to the internet and has a stable connection. You can do this by going to Settings > Network on your Roku.

    4. **Reboot Your Router**: Sometimes, network issues can cause problems with streaming services. Try rebooting your home router and see if that helps.

    5. **Contact Roku Support**: If the problem persists after trying the previous steps, it's possible that there might be a technical issue with the Roku device or the channel itself. Contact Roku support for further assistance.

    6. **Check for Channel Outages**: Occasionally, streaming services may experience temporary outages. You can check online forums or social media to see if other users are also facing similar problems with the Good Mythical Morning channel.

    7. **Alternative Devices**: If you have access to another device, such as a smartphone or tablet, try installing the channel there to see if the issue is specific to your Roku device.

    Remember that technology can be finicky, and issues like this can arise from time to time. Hopefully, one of these steps will help you resolve the problem and get back to enjoying Good Mythical Morning content. If not, reaching out to Roku support will be your best option for further assistance. Good luck!