Forum Discussion

priya33oh's avatar
priya33oh
Reel Rookie
12 months ago

Missing BMF Episode on Starz on The Roku Channel

I signed up for the Starz on Roku Channel and Season 3 of BMF is missing episode 3 (so far at least). It keeps playing a 1min 45sec season trailer and then jumping to episode 4. Why did I subscribe to this if all the episodes aren’t listed? I have tried restarting the app, restarting the Roku, and even going back to episode 2 to see if it’ll kick to 3. When will it be available or is it not going to be available? I shouldn’t have to pay for this if it’s not giving Starz products as advertised. 

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  • Diggadi's avatar
    Diggadi
    Newbie
    12 months ago

    Same here. I’m highly upset. I tried clicking it over and over again only to get a 1:45 season preview every time. They definitely need to fix this ASAP. I don’t wanna watch the next episode without seeing this one. This is an epic fail on someone’s part. Night ruined thanks!!!

    • Diggadi's avatar
      Diggadi
      Newbie
      12 months ago

      None yet unfortunately. I guess we’ll have to wait and see when and if they’ll fix it. Ridiculous!!!

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      12 months ago

      Hello Community Users!

      We appreciate you bringing this to our attention about the missing Season 3, Episode 3 of BMF on Starz on The Roku Channel. We understand your frustration and want to assure you that we are actively working to resolve this issue. Your feedback is important to us, and we thank you for your understanding.

      Please do not hesitate to let us know if you have any additional feedback.

      Regards,
      Arjiemar

      • priya33oh's avatar
        priya33oh
        Reel Rookie
        12 months ago

        This still hasn’t been resolved - what’s the ETA?