Forum Discussion

Carol15's avatar
Carol15
Reel Rookie
2 years ago

MGM+ roku, The Winter King is missing episode 1 of season 1. No other problems to report.

MGM+ on roku missing Season 1  Episode 1. No other problems.

6 Replies

  • Bobo1497's avatar
    Bobo1497
    Channel Surfer

    Can you give some details about the app version and the device OS version?
    It is available on my side

  • I also have it missing on desktop browser and Roku Ultra and Roku TV

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi marshjune Carol15,

    Welcome, and thanks for reaching us here in the Roku Community!

    We would recommend getting help from the channel support team for further assistance with this content issue. Most of the channels on Roku are managed directly by the provider themselves. 

    You can contact them here: Contact

    Thanks,

    Rey

  • Roku directs you to MGM+, MGM+ directs you back to Roku. Both say the other is responsible for managing the content. Super frustrating. 

    • desertdragon's avatar
      desertdragon
      Newbie

      I am having the same problem. I decided to cancel MGM+. It is not worth the hassle. I will not subscribe to channels through Roku in the future. 

      • Carol15's avatar
        Carol15
        Reel Rookie

        Following up on my concern, the problem was corrected but then came back. My solution was to cancel subscription to MGM+Roku and subscribe to MGM+ through a different carrier. Problem solved. Carol15