MGM+ won’t load or play any shows on Roku. It works fine on mobile, but not on Roku. I am also unable to cast MGM+ to roku from mobile.
troubleshooting:
cleared cache; exited and restarted app; checked app and device for updates; deleted app, restarted device, reinstalled app
Hi, Tired!
Greetings from the Roku Community.
Thanks for reaching out and for letting us know about the playback issues you've experienced on the MGM+ app on your Roku. No worries! We'd be happy to help you get back on streaming.
Before proceeding, could you please clarify how are you accessing this app? Is it directly on the standalone MGM+ TV app or inside The Roku Channel?
If you are having this issue on the standalone app, we highly recommend coordinating with the channel provider directly for further assistance. They manage and maintain their app on the Roku streaming platform independently, and it may be possible that their app needs an update.
You may reach them here: MGM+ Support
Once again, we appreciate the troubleshooting steps you've taken so far. We hope this will be sorted out soon so you can continue streaming.
Warm regards,
Carly
