Media player won't work for my roku 3 after the last update
My media player won't work for my roku 3 since the last update.
Forum Discussion
I just tried watching video from my 2TB External hard drive, but my Roku 3 will not recognize it.
I get an error screen (see photo) but the device will not connect to the Roku.
It seems that it will work with a small flash drive (both audio and video), but not the usual hard drive that I always use.
The software version was recently updated to 11.0.0 Build 4173-04.
My other Roku 3 box still works fine with the same hard drive and it has software version 10.5.0 Build 4208-04... I hope it does not get updated to the new software yet !
Any one else having issues with an external USB hard drive ?
Attached another photo showing the System Information...
Is there a way to go back to the old software version ?
Please note I do not use the micro SD slot card with my Roku 3... not sure what it is even used for... recall it may have to do with quick connections to various channels... makes me wonder if the Roku 3 has some sort of "memory" issue... maybe the size of the Version 11 software used up too much of it's memory... ????
Well, your player has 512 MB of operational memory, which is the same amount as the most current versions of the basic Express models. I don't think Roku would have released OS 11 for devices if the memory was insufficient for it. But it likely is approaching the limits of that amount of memory. All new players (except the Express models I mentioned) have at least 1 GB of operational memory. Roku might be approaching the limit of what the older hardware can support. And of course, the CPU differs greatly between the older and the newest models.
Thanks for mentioning the SD card. You are correct that some users have had issues with operations with an SD card installed. All the SD card does is enlarge the storage available for channel installation. It has zero impact on the amount of operating memory, and unless there's an issue with the card it doesn't impact the Roku's operation at all. Roku has eliminated the SD card slot on all models now, as it's simpler to just install a bit more on-board memory, and avoid those sorts of issues.
2TB shouldn't be too large I would think. But there certainly might be a limit to the number of files and/or folders that the Roku OS will support. While it's based on Linux, the OS is highly modified and there's no telling what limitations the developers have inserted to keep it capable of running in the limited memory space of the players.
Yeah, that certainly should have worked. I'll test my Ultra 4800 with my USB thumb drive, just to see if it's a complete USB failure with OS 11, or if it's simply your older Roku has suffered a failure.
