Forum Discussion
The sad part is that the only contact info for ROKU customer service is a live chat.....I cannot find a phone number to call to address the issue....If anyone can respond with a better way to contact them, either by phone or email, please post! Thank you!
- Coppertop43 years agoReel Rookie
I canceled all my subscriptions through Roku. Customer service is non existent and they had the nerve to actually award me a badge for my first post. That was their response to my complaint. I was paying for a service! It didn't work and when I seek help I get nothing except awarded a badge for my first post. Wow!
- Pkathleen633 years agoBinge Watcher
Coppertop4,I guess that's what they do. I got a badge to. My we are in the Girl Scouts???? If so, where's my COOKIES!!!!
- bookoo19443 years agoChannel Surfer
I got the same thing! AND I jumped from a Level 1 to a Level 7. I don't know how I missed Levels 2 through 6. Like you, I would like some of those cookies. At least all of our posts got them moving. The problem is fixed on my end at least. So, the old saying about the squeaky wheel getting the grease must be true.