I'm also having the same issue with Acorn TV thru Roku. Started a day or two ago. Happens frequently between episodes of the same show. And I'm streaming from only one device!
Happening to me as well, while using a streaming device on one TV, and also when watching a Roku TV...all while watching BritBox...tried all of the above that the rest of us have tried. To no avail. Where and when will Roku address the issue and will the premium channels discount the days and episodes we've been missing? Extremely annoying is right. Anyone successful in removing the message yet? So far no compromise of the account that I can see. Looks like it could be a hack/glitch, as well all started having the problem yesterday.
Same here.
Let me clarify - this is using the Acorn subscription thru Roku and the "Acorn TV on The Roku Channel" app, version 9.3 Build 10. I have a BritBox subscription directly thru BritBox using their BritBox app and this problem does not happen when watching that.
When I get that error screen between episodes, I select "Close" and it takes you back to the screen showing the program you were watching, and usually the next episode is in the "play" box and selecting that plays without error, until the next episode begins, that is. I cancelled my subscription (my special deal thru Roku was just about up anyway) and I'll resubscribe directly with Acorn and load their app.
Update: The problem seems to have magically resolved itself yesterday. I did absolutely nothing....
Guess I spoke too soon. Problem is back this morning. 😞
Hi Community users!
Thanks for posting here in the Roku Community!
Could you please specify the channel/s that are affected by this error message? Also, are you directly subscribed to the channel or through Roku Pay?
This information would better help us understand the issue.
Your response would be much appreciated.
All the best,
Kash
Almost every single poster HAS specified which channel. Personally I’m having an issue with AMC+ subscribed through Roku.
Tony62.I was having same issue, canceled that, and just downloaded the app from the store. Not going through roku, and haven't had any issues..
