Forum Discussion
Did you ever find a fix for this? it’s happened to me over the years, but hasn’t happened for a few months and now it’s happening again today out of the blue when it wasn’t even happening a few minutes ago.
No, I haven't found a fix. I've previously tried restarting the TV and the router. Neither is a permanent fix. Your reply was the first I'd heard from anyone on this post, so I don't have any other suggestions yet.
- HoneyLaBronx2 years agoNewbie
I!!!!!
AM HAVING!!!!!
THE SAME!!!!!!!!!!!
ISSUE!!!!!!!!!!!
THIS IS MADDENING! I feel like my TV is fully gaslighting me!
- RokuJharra-Q2 years agoRetired Moderator
Hi Roku Community user,
Thank you for reaching out to the Roku community!
We apologize for the inconvenience caused by the trouble with the Max channel. To assist you further, could you please provide us with the following information?:
- Roku device model, serial number, device ID, and OS version (all of this can be found in Settings > System > About)
- Tracker ID (when you encounter the issue, press the Home button five times, followed by the Back button five times, and provide us with this ID)
- Channel build version
We appreciate your cooperation. We look forward to resolving this issue for you.
Best regards,
Jharra- Gozer2 years agoNewbie
You got this info from someone in January and it’s still happening with no response to them after that. How has this been going on for 2 years now?