Max app showing non English subtitles when selected

I am having the exact same issue with Russian or Bulgarian subtitles and have changed all my passwords everywhere thinking that I'm being hacked by a Russian using my Roku account. I feel a bit better knowing that there's many people having the same issue, however I'd really like to know why we're all having this problem and it's all the same language. Why is there no reason offered for this? Also I'm messaging this 2 months after all these previous complaints, shouldn't this be fixed by now??

Ran into this issue 
was running the latest version of the Max app
tried logging in said my password was wrong
Uninstalled/reinstalled the app
Max app subtitling doesn't work now
You can turn on subtitling through Roku
Bulgarian/Russian overlays are no longer there
Bigger concern when I installed the new app
It complained my existing password was wrong
Reset my password
If this is happening with you, I'd HIGHLY suggest  following the above steps
and if the password you used for Max, you have reused elsewhere, I'd immediately change it

I contacted Max app support. They weren’t aware of the situation and have no fix. However, I found that if this is happening, exit the movie/series episode that’s having the issue, but stay in the app. Open the Max app on another platform - like phone or tablet. You’ll see that the cc is in English. Close your mobile app and go back to the Roku tv app. When you resume the program, your subtitles will be in English. 
Its a workaround, but so much less annoying than foreign captioning. 

I have had that happen on Max, which I presume is a bug in the Max app.  I sometimes get what I think is Russian subtitles.  The only fix I have found so far is exit out of Max, which fixes sometimes and/or go back into the language selection in Max and select English again, which sometimes fixes it.  

Having the same issue.  I noticed it on Last of Us and while waiting for the next episode, started watching Game of Thrones again.  Going back to the MAX home screen and restarting the episode fixes the issue; but, when it auto starts the next episode, the CC reverts back to Cyrillic alphabet, even though it is still set on English CC.

I'm having this same issue as well. It's annoying to start an episode, the subtitles will be correct during the recap and when the new content starts, it switches over. I have to exit the episode and play again to fix it. For every single episode. So far it's happened on White Lotus and House of Dragons. I'm sure it will do it on anything I watch if it has Bulgarian subtitles. 

I've only watched a few episodes, but it seems like the new Max app (version 58.11 build 0) may have fixed this issue too

I have this same issue on the same app version (58.10 build 0). As a workaround, I changed from English CC to English until Max fixes this bug.

Having the same issue too! Can’t figure out how to switch back to English but kind of hoping I learn some Bulgarian in the process lol

Hey, StKi.

Thanks for reaching out!

Can you try these fixes below?

1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

Still need help? Please contact the app provider directly for further assistance. 

Roku Community Team