Forum Discussion

StKi's avatar
StKi
Channel Surfer
4 months ago
Solved

Max app showing non English subtitles when selected

I'm having an issue with the latest HBO  Max apo, version 58.10 build 0. We usually have English subtitles turned on. Lately, the subtitles will randomly change to Bulgarian while we're watching, and...
app feature
  • RokuTakashi's avatar
    RokuTakashi
    2 months ago

    Hi, Lmpswan​

    Thanks for reaching out.

    I understand that you've encountered an issue with the subtitles in the Max app contents.

    For direct support, you can contact Max app support and inquire further for assistance. Take note that the feature on ann, including interface, contents, and subtitles, is directly managed by the app provider.

    Hope this will be addressed soon.

    Thanks,

    Roku Community Team

Em-'s avatar
Em-
Newbie
3 months ago

I'm having this same issue as well. It's annoying to start an episode, the subtitles will be correct during the recap and when the new content starts, it switches over. I have to exit the episode and play again to fix it. For every single episode. So far it's happened on White Lotus and House of Dragons. I'm sure it will do it on anything I watch if it has Bulgarian subtitles.