Max App pause and playback issue

Hi Community users!

Thanks for bringing this to our attention.

Let's try to troubleshoot this to see if we can resolve the issue. We recommend performing a system restart by navigating to Settings > System > Power (skip if you don't see this an option) > System Restart. After this, kindly check to see if the issue is persistent.

If the issue persists, it's a good option to reach out to the channel provider directly and let them know about the issue so that they can address it.

Please keep us posted.

All the best,
Kash

Hi Community users!

Thanks for posting here in the Roku Community!

We appreciate you for informing us about the issue and also want to appreciate your efforts to resolve the issue. It might be best to contact the channel provider directly and inquire further about this issue, since our channel partners develop, design, and maintain their channels here on the Roku platform.

We hope for the best for you.

All the best,
Kash

Hi Community users.

We appreciate you for informing us about the ongoing MAX channel playback issue.

We want to let you know that we're aware of this issue, and we suggest contacting MAX directly and providing the information regarding the issue you've experienced with their channel on the Roku platform.  Kindly refer to this link for their support information at MAX | Help Center

We hope that this issue will be addressed promptly.

All the best,
Kash