Forum Discussion

waylon1's avatar
waylon1
Newbie
13 days ago

Max app launching automatically

how do you fix the issue of the roku tv always going to the max app no matter what, then when you turn off the tv it turns itself back on and goes to the max app. i have deleted the max app, i have done a complete roky tv system reset, i have unplugged the tv and the internet and it always defaults back to this issue.

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Hey, waylon1​.

    We're glad you're here!

    We understand that the Max App launches automatically on your Roku after startup, and we're here to investigate.

    Do you happen to know if your Roku remote has a shortcut button for the Max app? If it does, could you try checking if the button is not stuck, or try using the Roku Mobile app instead and see if the issue persists?

    Let us know what you find!

    Roku Community Team