Max app frequently buffering
A couple days ago, Max app started to lag. I've checked the connection and it seems to be OK. I've made sure that my roku and the app are both updated and I've tried resetting my roku but the probl...
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This has been happening since max first came online and it recently has become worse. It doesn't happen on any other Rolu channel.
Welcome, and thanks for keeping us posted!
We want to investigate this problem you had with the Max channel further. Can you please provide the following information?
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (Press the Home button five times, followed by the Back button five times)
- App build version (Highlight the app from the Home Screen and press the Star * Button)
- What troubleshooting steps have you taken so far?
We look forward to hearing from you soon.
Thanks,
The Roku Community TeamMe too. Max is unwatchable!
We need a remedy!!
