Forum Discussion

Mgd1's avatar
Mgd1
Reel Rookie
2 years ago
Solved

Love nature description in Spanish

Does anyone know why the description on love nature is in Spanish only the description the audio is English been that way for a while 

  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Mgd1,

    We appreciate your post,

    We're grateful that you've shared your feedback about Love Nature on Roku Channel with us. Don't worry, we will share it with the team to investigate it further.

    Thank you for your patience. Please don't hesitate to share any additional feedback with us.

    Regards,

    Arjiemar

     

7 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi Mgd1,

    Thanks for reaching out, and welcome to the Roku Community!

    It seems like we don't have any information based on the statement you have provided.

    Could you tell us on what channel you are accessing this content?

    Please keep us potent!

    Thanks,
    Rey

    • Cm11's avatar
      Cm11
      Newbie
      2 years ago

      Channel 471 when you look at the guide it's listed in Spanish however the audio is all in English.  It's been this way for about a month 

      • RokuJanadeeK's avatar
        RokuJanadeeK
        Retired Moderator
        2 years ago

        Hi Cm11,

        We're thrilled to have you here in the Roku Community.

        We understand that you're having issues with streaming. We're here to assist.

        Upon reproducing on our end, We've verified that this channel is working as it should. The Spanish is playing Spanish audio as well. Could you send us a clip of the said issue so we could further assess the situation?

        We're hoping for your response.

        Regards,
        Janadee