Forum Discussion

FrustratedMan's avatar
FrustratedMan
Channel Surfer
9 months ago

Lost cable channels and tried everything

My Roku TV worked fine for years. A few weeks ago, I lost all my cable channels. The channels appear fine on all my other non-Roku tvs. 

After reading the discussion threads here and elsewhere, I've changed my coax cables, my cable box, rescanned channels, done a factory reset, and nothing works. The only "Live TV" that I get are Roku channels that are streamed. The cable channels however, have completely disappeared.

  • renojim's avatar
    renojim
    Community Streaming Expert

    How is your cable box connected to your TV?  Typically, it would be connected via an HDMI cable and you'd switch to its input to access cable channels.

    • FrustratedMan's avatar
      FrustratedMan
      Channel Surfer

      The cable box is connected with a coax cable to the Cable/Ant port in the back of my Roku TV. This is how I've had it connected since I bought the TV. The only other option with this cable box is via the 3 red-yellow-white RCA cable. There is no HDMI port in the cable box (this is a small box, not the big one with clock).

      • renojim's avatar
        renojim
        Community Streaming Expert

        I see.  Did you have to tune to channel 3 or 4 on the TV to get to the cable box?

        You might want to check with your cable company to see if you can get a new box with an HDMI output.  The quality would be much better.