Forum Discussion

ava11112's avatar
ava11112
Newbie
3 years ago

long repetitive commercials on ROKU free shows

Why does ROKU play the one-minute long ROKU commercial 4 times in a row when I watch their shows on my mobile phone. If I have to hear that song one more time, I'm going to go crazy. I understand that they need to advertise but to hear that one-minute song over and over in one show is too much. I end up turning off the show. Is anyone else having this problem. Doesnt happen when I watch on my ROKU stick - only on the mobile app. 

3 Replies

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  • KimW6's avatar
    KimW6
    Streaming Star

    It's now happening on the roku stick too.  ๐Ÿ˜๐Ÿ˜

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator

      Hello! ava11112 KimW6,

      We appreciate your post,

      Thanks for letting us know about the experience you had with commercials and ads. We understand that repetitive ads take out the fun of the streaming experience. We want to assure you that we are committed to following the proper standards with our commercials and ads to avoid offensive and inappropriate displays of content. 

      We'll forward your comments to the appropriate Roku team for review. 

      Regards,

      Arjiemar 

      • KimW6's avatar
        KimW6
        Streaming Star

        I solved the repetitive ROKU ad problem. I deleted the ROKU channel app and just won't ever reinstall the channel. Peace at last...!