Forum Discussion

JPokerwinski's avatar
JPokerwinski
Channel Surfer
12 months ago
Solved

Live tv guide wrong time on ONE channel

Ok I have read the posts but nothing works. So far only 1 channel shows the wrong time. Is there anyway to fix this other than all the things like home hyping 5 times etc?

Does anyone know why this happened? It seems like a lot of people have had this issue 

  • RokuRiamie-D's avatar
    RokuRiamie-D
    10 months ago

    Hi JPokerwinski,

    Greetings from the Roku Community!

    We would appreciate an update regarding the issue you are experiencing with the live TV guide, specifically the incorrect time displayed on ONE channel. Could you please let us know if you are still having this issue?

    If the issue still persists we recommend you try the following: 

    Check your device for updates:

    1. Press the Home button on your Roku remote on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

    Additionally, a photo of the issue would be very helpful. How do I insert an image in a post?

    We look forward to your response.

    Regards,
    Riamie

12 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    11 months ago

    Welcome to the Roku Community, JPokerwinski!

    Thanks for informing us about the wrong time indicated on a certain Live TV channel. We'd be happy to review this.

    Before proceeding, could you please tell us the specific channel you are referring to? It would also be great if you could provide us with a photo of it. Please check this link to help you: How do I insert an image in a post

    We'll be looking forward to your response.

    Best regards,
    Carly

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        11 months ago

        Hi, JPokerwinski!

        Thank you for the photos. In addition to what I asked earlier, could you also let me know which is which? What should be the correct time, and what is being shown? 

        Also, are you streaming this via The Roku Channel? 

        Keep us posted!

        Best regards,
        Carly