Forum Discussion

sambou's avatar
sambou
Binge Watcher
9 months ago
Solved

Live TV Channel Guide issue on Roku

Does anyone at Roku ever use these apps and the guide. Do they actually think this is a great user experience? It defaults to all channels. Even when you press left, after you're watching something...
  • RokuTakashi's avatar
    RokuTakashi
    8 months ago

    Hey there, StrokerAce 

    Thanks for posting, and welcome to the Roku Community!

    To confirm, you're asking about the filtering options in the Live TV Channel Guide. You can filter it to show all channels (excluding hidden ones), your recently watched channels, or your favorites. When the guide is filtered, only the channels that match your selection will appear.

    Here’s how to filter the guide:

    1. Open the Channel options menu
    2. Select Filter
    3. Choose All channels, Recents, or Favorites

    For more information, you can visit How to Set up a Favorites Channel List with Roku's Live TV Channel Guide

    We hope you find this helpful.

    Best wishes,
    Kash

     

RokuCarly's avatar
RokuCarly
Community Moderator
9 months ago

Hi, sambou.

Greetings from the Roku Community.

We understand how frustrating it is to not see your favorite shows when streaming via Live TV. No worries! We'd love to help you set up your favorite channels. 

To set a channel as a favorite, open the Channel options menu and select Favorite channel. Repeat this for each channel you want to favorite, or use the following steps to favorite multiple channels at once.

  1. Open the Channel options menu
  2. Select Manage channels
  3. Select Favorite channels
  4. Press OK to check the box next to any channel you wish to favorite

Tip: As you move down the list, pause for a moment and your Roku device will switch to the channel for a quick preview.

We also suggest filtering the channels you want to stream. When the channel guide is filtered, only the channels that are part of the filtered view appear. Use the following steps to filter the channel guide.

  1. Open the Channel options menu
  2. Select Filter
  3. Choose All channels, Recents, or Favorites

For more details about this and to help you learn more about accessing the Live TV Channel Guide, you may visit this support article: How to set up a favorites channel list with Roku's Live TV Channel Guide

Keep us posted if you are still unable to setup your preferred and favorite Live TV channels. 

Best regards,
Carly

  • StrokerAce's avatar
    StrokerAce
    Newbie
    8 months ago

    The filter option does not show up on the "Channel Option Menu" as you stated! Looks like Roku IT did some updates and removed that option.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      8 months ago

      Hey there, StrokerAce 

      Thanks for posting, and welcome to the Roku Community!

      To confirm, you're asking about the filtering options in the Live TV Channel Guide. You can filter it to show all channels (excluding hidden ones), your recently watched channels, or your favorites. When the guide is filtered, only the channels that match your selection will appear.

      Here’s how to filter the guide:

      1. Open the Channel options menu
      2. Select Filter
      3. Choose All channels, Recents, or Favorites

      For more information, you can visit How to Set up a Favorites Channel List with Roku's Live TV Channel Guide

      We hope you find this helpful.

      Best wishes,
      Kash

       

      • Jesse33's avatar
        Jesse33
        Channel Surfer
        7 months ago

        Your suggestions about how to set up favorites is a complete waste of time. There's no point in using favorites if it defaults back to all channels every time you go back into the TV guide. You should be able to set it up on favorites and have it stay on favorites until you have personally changed the category and not your stupid Roku TV. While I'm at it, get rid of all the other categories and just have it be all channels and favorites.