Forum Discussion
I sympathize completely. But there is, at least, a work around.
Try removing the channel via the official Roku remote app on an Android/iOS phone/tablet connected to one of the Rokus on your account. At the bottom of the app's home screen, click Search and do a search for the installed channel name. On the resulting screen you should get options to Launch the channel on your Roku, or Remove the channel. I've never tried to remove a subscribed-thru-Roku channel (I haven't had one for years, and this may give you an idea of one reason why) but others have reported this works with active subscriptions through Roku.
- Tkell4 months agoNewbie
This worked for me also after many useless chats with Roku support . I had the CINEMAX ROKU app stuck on my tv with no delete option This is something they should teach all support staff . I downloaded the Roku app on my phone . Logged into my account , i then connected my tv to the app on my phone hit renew subscription on my phone . The app updated on my tv and asked if i wanted to subscribe . It now has the delete option that was not available before . I deleted the app and then verified with Roku the subscription was still cancelled . I begged Roku support to activate the subscription then cancel so i could see if the delete option returned and was told no every time