Kicked out of show and sent to home screen

Hi Viviguzman,

Greetings from the Roku Community!

We're glad to assist you with your problem with streaming with Roku. Please check out this support article on how to resolve a channel playback issue and make sure to follow the troubleshooting steps provided to see if it fixes the issue. After doing so, please provide us with more details so we can further assist you.

• How are you powering your Roku device?
• When did the issue occur?
• Is the issue happening on all content or channels, or is this isolated to one content or channel? (Specify)
• Are you getting any error messages or error codes when trying to play content?
• What troubleshooting steps have you taken so far to try to resolve the issue?

We'll be waiting for your response.

Kind regards,

Eunice