Forum Discussion

Mommacowhick08's avatar
Mommacowhick08
Reel Rookie
3 years ago

Keeps kicking me out of my apps and back to the home screen

Help! So on apps especially Hulu, prime and HBO max within minutes of beginning a show it kicks me off and back to the home screen. This just started about a week ago and I just deleted and reinstall...
app playback
Jerrysruku's avatar
Jerrysruku
Newbie
2 years ago

What can I do for these

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi Jerrysruku,

Greetings from the Roku Community!

We're sorry for the trouble with this playback issue, and thanks for notifying us.

We'd like to know when you started seeing the issue occur and what channels you're having this issue with.

In addition, please also share with us the details requested by RokuCarly.

We'll be looking forward to your update.

Thanks,
Rey

  • BJames's avatar
    BJames
    Binge Watcher
    2 years ago

    Rey, once again you moderators never read the posts in this chain.  That information has been shared dozens of times in this chain.  Just read the posts, and the date of the posts that will give you EVERYTHING you are asking for, and other moderators have asked for time after time after time.  

  • mandy11's avatar
    mandy11
    Roku Guru
    2 years ago

    While you are doing that Jerry. How about fixing the original complaint before going on to other things

    Keeps kicking me out of my apps and back to the home screen